Terms of service

Terms of Service
Pour Yourself a Glass & Read This – Because Rules Are Like Wine, Best When Understood! 🍷

Welcome to Wine Sherlock! By using our website and purchasing our wines, you agree to the following terms. Think of it as a wine-pairing guide for our relationship—except instead of cheese, it's legal stuff.

1. Age Restriction – No Kiddos Allowed!

You must be 18+ (or legal drinking age in your country) to purchase from us. We don’t sell juice boxes—only the good fermented stuff! If you lie about your age, that’s on you (but also, don’t do that).

2. Orders – Because Good Things Take Time

  • Once you place an order, it's a done deal! We start prepping your bottles right away, so cancellations are tricky.

  • If you made an “Oopsie” and need a change, email us at grapeescape@wine-sherlock.com ASAP. No guarantees, but we’ll do our best!

  • All orders are subject to availability. If we run out, don’t worry, we’ll recommend something just as delicious (or refund you).

3. Shipping – The Journey of a Bottle

  • We ship to select locations—please check before ordering!

  • No PO Boxes, sorry! Wine likes real addresses.

  • Shipping delays happen (weather, carrier issues, Mercury in retrograde…). We’ll keep you updated!

  • Someone 18+ must sign for delivery. No leaving wine on doorsteps for squirrels to party with.

Delivery 🍷🚚

We are delighted to inform you as soon as your wines are ready to be carefully shipped. Each bottle is handled with the utmost attention to ensure it reaches you in perfect condition.

If it takes a few days—patience, dear connoisseur! Great wine takes time. After all, it was a long journey from vineyard to bottle: the grapes took their time to ripen, the juice patiently fermented, and the wine aged to perfection. A little extra wait for delivery? Consider it part of the grand tradition of fine wine appreciation!

We will provide tracking details once your order is on its way. If you have any questions, feel free to contact us at grapeescape@wine-sherlock.com.

Thank you for your trust—your next great sip is on its way! 🍷✨

4. Returns & Refunds – Sip Happens!

Check out our Return & Refund Policy for the full scoop. But the short version? No refunds on opened bottles (unless it exploded on arrival—that’s on us). If you just don’t like the wine, we suggest giving it to an enemy instead. 😜

5. Payment – No IOUs, Please

  • We accept all major credit cards, digital payments, and maybe even a firstborn (just kidding… or are we?).

  • Your payment info is kept safe and sound. No funny business here.

6. Liability – We Love Wine, But Responsibly

  • We’re not responsible if you drink too much and text your ex. That’s on you.

  • Enjoy responsibly, drink with friends, and don’t forget water. Hydration is key.

7. Changes to Terms – We Make the Rules, but We’re Fair

  • We might tweak these terms from time to time. Don’t worry, we’ll keep it reasonable. If we do, continuing to use our site means you’re cool with it.

8. Contact Us – No Pigeons, Just Emails

For questions, complaints, or love letters, reach out at cheers@wine-sherlock.com. We love hearing from fellow wine lovers!

Cheers to great wine and even better company! 🍷🎉